Collection Intelligence

A Smarter Approach to Collection

Behavioural bucketing, technology intervention, sentiment analytics, tracking, decision-making and communication strategy.

01

Behavioural Bucketing

Smart pairing of the problem with the right collection agent.

02

Technology Intervention

API, Rule Engine, AI-based Skip Tracing, Legal Intervention, ML allocation and Agent Training.

03

Sentiment Analytics

Customer sentiment analysis over chat and voice using NLP.

04

Tracking Mechanism

Geo-tagging with geographic location for better field tracking.

05

Decision Making

Diagnosis and neutralization of biases using Behaviour Science.

Communication Strategy

Messenger, WhatsApp, Virtual Agents, Bots, Virtual Callers and VRUs.

End-to-End Solution

Technology-Based Collection Solution

Legal Notice Drafting — Digital & Physical

Calling Strategy Framework

Automated Communication

Trained Field Staff with Data Security

Sunrise Proficient Solutions OPC Pvt Ltd

Sunrise Proficient Solutions (OPC) Pvt. Ltd. is an end-to-end SaaS and manual-based collection platform focused on collection and recovery challenges across the BFSI sector.

Pages

Contact

A-1/1, 2nd Floor, Plot No.-1, Goverdhan Park, Uttam Nagar, New Delhi – 110059, India

+91 9990804060
+91 9810659897

director@sunriseproficientsolutions.com

© 2026 Sunrise Proficient Solutions (OPC) Pvt. Ltd. All rights reserved.

TOP