Digital Collection

Enhancing Collections Through Digital Intervention

Multiple digital methodologies designed to improve collection efficiency and customer engagement.

IVR-Campaign

IVR Campaign

Basic and dynamic IVR calling, predictive modelling and targeted campaigns.

SMS-Campaign

SMS Campaign

Structured digital communication for reminders and customer engagement.

Email-Campaign

Email Campaign

Digital engagement designed to cultivate customer loyalty.

Voice-Bot

Voice Bot

Text-to-speech, AI/ML behaviour strategies and automated interaction.

Collection Journey

From Pre-Due to Enhanced Efficiency

Pre-Due

01

SMS, Email and IVR reminders.

Initial Bucket

02

AI/ML customer touchpoints.

Recovery & Dunning

03

Digital and postal notices, links and payment links.

Enhanced Efficiency

04

AI, ML, Voice Bot, vernacular communication, dashboards and data visualization.

Sunrise Proficient Solutions OPC Pvt Ltd

Sunrise Proficient Solutions (OPC) Pvt. Ltd. is an end-to-end SaaS and manual-based collection platform focused on collection and recovery challenges across the BFSI sector.

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Contact

A-1/1, 2nd Floor, Plot No.-1, Goverdhan Park, Uttam Nagar, New Delhi – 110059, India

+91 9990804060
+91 9810659897

director@sunriseproficientsolutions.com

© 2026 Sunrise Proficient Solutions (OPC) Pvt. Ltd. All rights reserved.

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